If you are still using a HUI based control surface with Pro Tools and you find that the meters on your HUI control surface aren’t working then check out this article, we have an answer.
It transpires that there is an undocumented limitation whereby if you are using a HUI based control surface with Pro Tools and Eucon is enabled the meters will stop working on the HUI based control surface.
Eddie Jones who is Principal Product Manager at Avid responsible for all control surfaces has said in answer to a question from a user…
I'm sorry, there are technical reasons why this doesn't work. It’s also not a supported workflow.
Not Officially Supported (Untested)
We are in the difficult situation where HUI hasn’t been officially supported since Pro Tools 11 but remains in the ‘Not Officially Supported (Untested)’ category in the Pro Tools Compatibility documents.
Our advice is don’t try and mix Eucon and HUI based control surfaces on the same system, stick to one or the other.
We recommend that you disable Eucon if you are only using HUI based control surfaces
What Control Surfaces Are Affected?
Simply any control surface that uses the HUI protocol to communicate with Pro Tools and has audio meters on the control surface.
Mackie MCU Pro and XT Pro
Mackie legacy control surfaces
Behringer X-Touch series
Slate Raven series
Anything using V-Control Pro from Neyrinck
Consoles from brands like Yamaha
With regard to the Slate Raven, community member Simon Nakra has told us…
With regards to the RAVEN, if Eucon is enabled, the meters in the floating and external mixer stop working. The overlay internal mixer still works as normal.