Entries in avid (105)

How To Change The Fan In Your AVID 192, 92 or HD I/O

We have talked a great deal of late about reducing the background noise in our own studios. To that end I decided to take on 3 of the loudest units in my studio, my Avid HD I/O, my 192 and 96 I/O.  


Words of warning. If you are not happy using tools or getting up close and personal with cables and the like do not start this project. Also if your units are new and still under warranty opening them up and messing with the power supply will make these warranties null and void. You have been warned. The plus side is that doing this will get rid of some of that frustrating background noise. The results are amazing.

I used only 4 tools for this job. A small and micro sized Philips screw driver. A small pair of pliers and a small blunt tipped tool. These are available in most PC tools kits. 

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Results Of Our Non Scientific Poll Of Interface Brands

We held a non scientific straw poll on Facebook of what audio interface brand Pro Tools Expert community members use. After 355 responses this is what you have told us.

Avid is at the top with 98 but what was surprising is that it isn’t by much. Focusrite come a very strong second with 81. 

Then we drop a long way to Universal Audio with their Apollo interfaces taking 3rd place.

What perhaps affects the results is that many people may own Avid interfaces as part of bundles or because they use HD/HDX systems. Focusrite have been aggressive with their pricing to features offering and this seems to have paid off for them.

What do you think of the results?

Replacing The Fan In An Avid Omni - Tear Down With Pictures

Until about an hour ago the noisiest thing in my studio was the Avid Omni audio interface. 

Yes, I read all the forums and did all the firmware upgrades, but still when it got hot during a busy session the fan kicked in then it was like sitting on the edge of the runway at Heathrow Airport. OK, perhaps not that bad, but when measured at 1 metre, with the Omni turned off then the ambient room noise was around 25db, with the Omni fan running this went up to 45db. It was so bad that when I was on a call to Mike it kicked in and he said he could hear it down the phone in Manchester.

Of course in the ideal world we would all have machine rooms, but what puzzles me most is the Omni is aimed at the home producer or small project studio, both of whom are likely to have the Omni sat in the same room as them. This does beg the question what were Avid thinking of? It’s not a design flaw as you can replace the fan, which I’m about to show you how to do, so it’s either down to money or incompetence, neither of which are good reasons to have a noisy fan in a costly interface designed to be used with the Pro Tools the industry standard professional DAW.

Furthermore, to try and get any information on replacing the fan from Avid officially is nigh on impossible. We have great contacts at Avid and we couldn’t get any information on if it was possible and if so how to do it. It may be the case in a company like Avid that to give this kind of information is a tacit admission to the fact that the fan noise is not good, which in turn makes corporations jumpy about the possible claims arising from any kind of admission. This may be one example of where our trigger happy litigious society may have shot itself in the foot, the very thought of being sued means that valuable information gets buried. It saddens me but you can’t blame Avid for wanting to avoid some wanker suing them over the noisy fan in their interface. At the very least, I’d be happy if Avid just admitted to themselves that the fan is so noisy it can be heard over the crowd at the Superbowl and quietly replace it in newer production units, if they have already then great.

In the end I could take the fan noise no longer and at the risk of taking a hammer to my Omni I did some research, hoping that someone else with the same concerns had figured out how to do it. This entire article is down to the hard work of Anju Tamaskan, who goes by the name of Meads on the DUC and who wrote this helpful article - so ALL CREDIT to him for having the brains, guts and caring enough to do this and then share it.

Here is my in depth article on how to do it.

Click to read more ...

Avid Accounts Updated With Subscription Options

Avid account owners logging into their account will see an new set of menus that now include a ‘products I subscribed to’ option.

Avid announced subscription service option for Media Composer this week starting at $49 per month and it is expected that a similar option will be coming for Pro Tools owners at some point in the coming year.

No pricing has been confirmed for Pro Tools subscriptions to date.

Key Avid People Move To Gobbler

In a move that has shocked many, 4 key Avid people with a combined employment record of over 55 years, have left Avid to join Gobbler, the cloud based storage and collaboration service.

This includes long time Digidesign/Avid veteran Bobby Lombardi. Lombardi has been at the centre of many of the key developments within Digidesign/Avid and has been regarded as a tour de force within Avid, not only being involved in key products like Pro Tools and Eleven Rack, but Lombardi was also moved in to deal with the fall-out after the closure of the entire Sibelius team in the UK.

However the largest blow for Avid will be the fact that Lombardi was a central player in the new Avid Everywhere initiative, his role was described as;

  • Design Lead for Avid’s next generation creative products in collaboration, distribution, and online private and public monetization of digital assets 
  • Product Management lead for metadata and rights management strategy 

This could not happen at a worst time for the company, Avid Everywhere is being championed by the current CEO Louis Hernandez Jr as the future of Avid. The other people Andy Hall (14 years, Senior Architect), Bob Brown (15 years, Principle Cloud Architect), Brian Chrisman (10 years, Ecommerce) will all be a great loss to Avid as they seek to gain traction on their Avid Everywhere vision.

Of course no one is indespensible, but for an already strained Avid, this event is bound to put back Avid Everywhere developments signifcantly.

Gobbler are investing heavily in the next generation of their popular cloud based media storage and collaboration service, having people of such calibre join them is really going to drive the product forward.

No parties were available to comment.

Avid Everywhere for Audio Webinar

Our friends at Avid are hosting the Avid Everywhere for Audio Webinar, it takes place May 21, 2014 - 2:00 pm ET

This is one Avid webinar that all Pro Tools users should see, as it will explain and demonstrate how Pro Tools will work as part of the Avid Everywhere concept.

Register for this exclusive webinar and Q&A session with the Avid audio product design team to see exciting upcoming workflows:
  • Connect with talent around the globe using Pro Tools cloud collaboration
  • Preserve your work now and into the future with track Freeze and PXF archive
  • Manage, track, and document assets with rich, open metadata
  • Make connections—and license and sell content using the new audio marketplace
Don’t miss this opportunity to see this Pro Tools technology preview and join the conversation. Register now to attend the webinar.

Does Pro Tools Run Better On Dedicated Machines? We Tested It To Find Out.

If you’ve had trouble with Pro Tools then there may have been some point when you have been directed to a number of ways to try and solve it. Avid have some helpful trouble shooting guides as well as system optimisation.

We have an entire section on this blog to help you get the best from your Pro Tools system, kindly sponsored by dedicated Pro Tools computer builders, Pro Tools PC.

Some suggest that turning off network cards, Wi-fi, Bluetooth, Disk Search tools like Spotlight, and background apps that do things like monitoring hard drives can make a difference.

We often suggest that you do a clean build and also use an OS that may not be the most up-to-date snazzy latest version, but is proven to work better.

Perhaps you’ve taken all of these things with a pinch of salt and thought that your crashes or slow performance are down to software bugs and not the way your Pro Tools machine is set-up. Or perhaps you are one of those people who thinks, ‘why should I have to set my machine up around Pro Tools, surely it should just work?’ Well in theory that may be a fair thing to think, but car manufacturers suggest oil and fuel types for better performance, or the best tyre pressure to get optimum mileage and efficiency, of course we can choose to ignore the advice, but it may mean we end up with performance that is far worse than it could be.

The Pro Tools Challenge

I decided to see what would happen if I installed two identical Crucial M500 SSD drives in my Mac Pro and on one drive ran the Mac as I would any other computer I own, with all the Apps I would normally have installed on my computer like Office, Photoshop etc as well as plenty of handy little Apps and with every process running like it does normally. I am also unique in the fact that my machine has beta versions of plug-ins as well as demos and, as a reviewer, a lot more plug-ins than the average bear. The install of Pro Tools is 11.1.3 and not a clean install, simply an upgrade from previous versions. This Mac is running OS X 10.8.5 Mountain Lion

On the second identical drive, a Crucial M500 SSD, I formatted it from the box, installed OS X 10.8.3 Mountain Lion and then a clean install of Pro Tools 11.1.3. I then only installed the plug-ins I really use, so no betas, no demos, no stuff I use once in a blue moon. You can see the Applications installed in the image below, yep it’s pretty sparse. The suff in red highlight is the stuff that Apple install and won’t let me remove, it seems that Photo Booth is an essential system application! ;)

I won’t go into my issues with Mavericks in this article as that would just muddy the water, suffice to say, I’m not a fan, so this test is using Mountain Lion.

This is an identical machine, which has two start-up drives so I can dual boot, one for day-to-day work the other as my studio Pro Tools machine.

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Tony Cariddi Reflects On Avid Everywhere

Following what the company describes as an “extremely successful” inaugural Avid Connect event in early April, Avid’s Tony Cariddi tells Pro Tools Expert: “In 18 years, I have never been more excited.” Erica Basnicki sat down with him at NAB 2014 to find out why.

Avid Customer Association

The ‘phase one reveal’ of the new Avid Everywhere company vision also marked the launch of the new Avid Customer Association (ACA), which Cariddi says is essential to the system’s success. 

“When you take on an endeavor like this, you need to have the support of the community or else you’re all alone. So what we did over the weekend was that everybody met for the first time in person, we created the Charter, we handed the Charter over to the Board and said ‘Now you’re running this.’ This is an association that is enabled by Avid, but it’s not run by Avid.”

Anyone is able to join the ACA for a $100 (USD) membership fee, which Cariddi says is strictly an administration cost. Membership, “allows anybody to participate and get a voting voice in the direction of the company, where our investments go, and the decisions we’re making. It is completely open to anybody and we’re hoping the success of this inaugural event, with so many people having joined, will encourage even more people to join.”

Price Of Avid Everywhere License Option

On the subject of cost, Cariddi was also keen to address concerns expressed by the Pro Tools Expert community about the pricing of Avid Everywhere licensing options, saying there “may be a ‘freemium’ version for these collaborative services,” much like other cloud-based services, but that the company has yet to finalize any details. “I can tell you with complete certainty that the pricing that they are evaluating is going to be very, very affordable for the entry-level,” Cariddi says. 

Avid Everywhere Delivery?

No details on when end-users will be able to experience Avid Everywhere, but it will be based on the Pro Tools 11 platform, and the company is hoping to be Beta testing by Q3 of this year: “There’s still a fair amount of work to do to get this in people’s hands. Because this is going to require a lot of online infrastructure, the beta cycle is going to be critical.” 

Final Thoughts From Avid

“We know that this is only going to work if our tools stay best in class. We have the brightest, the most successful, most pre-eminent customers in the world using our tools but what we’re hearing from them is that they’re looking for somebody to step up and be a leader in an otherwise chaotic media creation, production, post and distribution market. Avid is in a better position than anyone to step up and unify this experience for everybody.”

Erica Basnicki is a freelance music tech and pro-audio journalist, until recently she was staff writer at Pro Sound News Europe but is now writing for several publications as well as working on her new project 94dBA, a resource for sounds and their use in art, science, history, technology, media and more.

Some Avid Products Vulnerable To Heartbleed Bug

Avid is advising customers that some of its products are affected by the Heartbleed bug in an Avid Knowledgebase article posted May 1st 2015.

In the article Avid states;

“Avid is actively responding to a vulnerability in the OpenSSL cryptographic library, commonly known as “Heartbleed” (CVE-2014-0160). This FAQ describes how Heartbleed affects Avid customers and the actions we’re taking to protect our customer’s products and data.”

Avid Products Affected By The Heartbleed Bug

They go on to outline which products have vulnerabilties;

Q:  What Avid products are affected?
A:  Avid continuously monitors its products for security vulnerabilities.  Avid currently has identified the following impact:
  • Pro Tools 11.1.2 and 10.3.8 - Login credentials used with SoundCloud and Gobbler from within the Pro Tools application are vulnerable (note that license activation using iLok License Manager or activating within Pro Tools 11 is not affected).  This will be addressed in future updates.  Pro Tools users will be notified of available updates automatically via the SoftwareUpdater and the Pro Tools Patch Updates page (go to that page and click Subscribe to be notified when that page is updated). UPDATE 5/1/2014: Pro Tools 10.3.9 and 11.1.3 have been released to address this.
  • ISIS Management Console - Login credentials used to access ISIS administration utility are affected.  The ISIS administration utility is generally not accessible outside of a customer firewall, thus the exposure to the Heartbleed bug is minimal for most users.  This vulnerability will be addressed in a future update.  Please check this page for further updates.
  • iNEWS - Login credentials to iNEWS server and client applications are affected.  All users should update the RedHat 6.5 OS version with the hotfix available here.  Please contact Avid’s Customer Success team if assistance is needed to perform this update.”

Avid Web Services Affected By The Heartbleed Bug

Most Avid web services remained unharmed except for https:/transfer.avid.com

A fully documented response by Avid to the Heartbleed Bug can be found here

Free Live Sound Plug-ins Webinar From Avid Guru Robert Scovill Today

There’s a live sound plug-in webinar today with Avid live sound guru Robert Scovill, McDSP founder Colin McDowell, and Avid’s director of live consoles Sheldon Radford demonstrate and talk about AAX plug-ins for live sound.

There’s demos from Robert Scovill and Colin McDowell as well as a chance to have your questions answered in an interactive Q&A session

Don’t miss out on this exclusive webinar at 1:00pm EST today—register here