There’s been a lot of discussion around the new Avid Support offer, many are wondering if they should take the plunge. It’s not been smooth roll-out with still many questions left answered.
Support contracts are in essence a form of insurance, just like car breakdown cover, so the big question is how likely is it that you would use Avid Support? With sites like Pro Tools Expert, the DUC and a multitude of other great free resources, is a support contract essential for you?
So here’s a simple survey, have you ever used Avid for support? If the answer is yes then did you get your problem resolved?
The results of this survey may help you to decide if you need to make the investment. Of course please feel free to comment as ever.